For me, performance review conversations were always incredibly uncomfortable. I never understood why skilled people weren't doing what I expected. Sometimes, it turned out I hadn't clearly defined the task. Sometimes, they simply didn't know how to do it. And sometimes, the person said nothing at all—that's when I knew it was a motivation issue.
These difficult conversations can be handled without the negative feelings by using the Performance Navigator and Motivational Maps®.
The Performance Navigator is a flowchart that systematically works through every possible root cause of a performance problem. If the issue is identified as motivation or attitude-based, the Motivational Map then reveals the quantifiable reason behind it. At that point, you can finally talk about the real issue—and solve it.
The Performance Navigator (A Diagnostic Tool from the Liberating Leadership Program)
What is it good for?
-
A confident and effective way to diagnose and manage poor performance.
-
It provides clarity, structure, and focus to complex situations.
-
It is so detailed that many companies use it as part of their disciplinary and grievance procedures.
-
It removes the negative feelings and ambiguity from performance management by providing objectivity.
-
It drives high performance and reliably helps people develop in the best possible way.